No refunds will be given for change of mind after product is shipped.
If the item is faulty however please email us to discuss appropriate resolution. This is genuinely a product replacement but a refund may be given depending on the circumstances. We will accept exchanges if you have purchased without requesting thin elastic etc. Please email us to discuss a solution.
Unfortunately, we cannot accept returns on sale items or gift cards.
We always take a photo proof of the packages before sent and we’re happy to send you a photo of the envelope/parcel if required.
NO refunds on lost or delayed mail!